Payment Policy

Thank you for choosing WAN Integrated Solutions & Contracting. This policy outlines the payment methods and conditions for purchases made through our website www.wan-is.com.

1. Available Payment Methods

We offer several secure and convenient payment options to serve our customers better:

• Credit and Debit Cards (Visa / MasterCard)
• E-Wallets
• Cash Payment via Fawry

All transactions are processed through a secure, encrypted system to ensure data protection and confidentiality.

2. Payment Timing

Payments are charged immediately upon order confirmation.

• A payment confirmation or electronic receipt will be sent to the customer once the transaction is successful.

3. Cancellation & Refund

• If the order is canceled before shipping, a full refund will be issued to the same payment method used.
• For approved returns under the Return Policy, the refund will be processed within 14 business days from the approval date.
• The company is not responsible for any delay caused by the financial service provider or the customer’s bank.

4. Security & Privacy

The company is committed to maintaining the confidentiality of all payment information and will not share it with any third party, except for the authorized payment gateway (Fawry) for transaction processing purposes only.