Delivery Policy

Thank you for choosing WAN Integrated Solutions & Contracting. This policy outlines the procedures and conditions for delivering and shipping orders made through our website www.wan-is.com.

1. Delivery Methods

We provide two main delivery options depending on the product type and destination:

1. Delivery via Company Transportation Services

Some large or heavy products are delivered directly by WAN’s logistics team.

• The company guarantees safe delivery of the product to the customer.
• In the event of any damage during company delivery, WAN will take full responsibility for repair or replacement.

2. Delivery via External Shipping Partner

Certain products and areas are serviced through a trusted third-party shipping partner.

• Coordination is handled to ensure timely delivery.
• The company does not provide insurance coverage or accept liability for products once they are handed over to the external shipping partner.
• Customers are responsible for checking the product’s condition upon receiving it from the courier.

2. Delivery Time

• Delivery times vary depending on the product type and destination.
• The estimated delivery time is communicated during checkout or via email/phone confirmation.

3. Delivery Fees

• Delivery fees depend on the product weight, delivery location, and method (internal or external shipping).
• Additional charges may apply for remote areas or oversized products.

4. Order Receipt & Inspection

• Customers must verify the condition and accuracy of the product upon receipt.
• Any issues or discrepancies should be reported to customer service within 24 hours of delivery.